> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding your usage meters

> Read the meters on Settings > Billing to see how much of each plan limit you have used and what to do when one fills up.

Your plan comes with a set number of locations, staff seats, loyalty cards, QR codes, campaigns, and push notifications. The Billing page shows a meter for each one, so you can see how much you have used and how much is left. Open **Settings > Billing** and stay on the **Overview** tab.

<Frame caption="The Overview tab: your current plan and a meter for each plan limit.">
  <img src="https://mintcdn.com/qtap/u8cleC2W6LT4tTBR/images/merchants/billing/usage-meters-overview.png?fit=max&auto=format&n=u8cleC2W6LT4tTBR&q=85&s=fef7595f6d5001b92b24ef2b9e830f8e" alt="Billing Overview tab showing six usage meters for locations, staff, loyalty cards, QR codes, campaigns, and push notifications" width="1440" height="960" data-path="images/merchants/billing/usage-meters-overview.png" />
</Frame>

## What each meter counts

Every meter reads **X of Y used**, where Y is your plan's limit. Each one counts something different:

* **Locations:** your active locations. A location you have deactivated does not count.
* **Staff Members:** your active staff accounts. Anyone you have removed does not count.
* **Loyalty Cards:** your active stamp cards and points programs added together. A salon with one stamp card and one points program uses two.
* **QR Codes (this month):** the QR codes you have generated since the first of the current month.
* **Campaigns:** every campaign in your account.
* **Push Notifications (this month):** the pushes you have sent since the first of the current month.

Two of these reset. The **QR Codes** and **Push Notifications** meters start again from zero on the first of each month, so a full QR meter clears itself when the next month begins. The other four are running totals that change only when you add or remove something.

<Frame caption="The two meters marked (this month) reset on the first. The rest are running totals.">
  <img src="https://mintcdn.com/qtap/u8cleC2W6LT4tTBR/images/merchants/billing/usage-meters-monthly.png?fit=max&auto=format&n=u8cleC2W6LT4tTBR&q=85&s=00eb890c7eb6af84c1fcfa937367e1a9" alt="The usage meters card with the QR Codes and Push Notifications monthly meters highlighted" width="890" height="474" data-path="images/merchants/billing/usage-meters-monthly.png" />
</Frame>

## When a meter turns red

A meter fills as you get closer to the limit. Once you reach it, the count and the bar turn red so you can spot it at a glance. The number stays a plain fraction the whole time, so the figure you read is always the real one.

<Frame caption="A meter at or over its limit turns red.">
  <img src="https://mintcdn.com/qtap/u8cleC2W6LT4tTBR/images/merchants/billing/usage-meters-over-limit.png?fit=max&auto=format&n=u8cleC2W6LT4tTBR&q=85&s=b25d98272da62061e4819a3f9c15afc0" alt="The Campaigns meter reading 8 of 5 used in red" width="894" height="124" data-path="images/merchants/billing/usage-meters-over-limit.png" />
</Frame>

The Campaigns meter can read over its limit, like 8 of 5, when you have more campaigns saved than your current plan allows. You can still run the campaigns you already have, but you cannot start a new one until you are back under the limit. The same rule applies across the board: while a meter sits at its limit, you cannot add another location, invite more staff, or create another campaign until you free up room or raise the limit.

## What to do when one fills up

You have three ways to make room:

* **Upgrade your plan** to raise the limit on everything at once.
* **Buy a single add-on** from the Add-ons tab if you only need more of one thing, like an extra location or an extra loyalty card.
* **Wait or remove items.** The two monthly meters clear on the first. For the running totals, deactivate a location, remove a staff member, or delete a campaign you no longer run.

Buying an add-on raises that meter's limit right away, so an extra-location add-on moves your Locations meter from 5 of 5 to 5 of 6.

<Info>
  On a plan with unlimited limits, a meter shows the count next to an infinity sign and no bar, since there is nothing to fill up.
</Info>

The meters live under Settings, so the account owner always sees them, and a manager or staff member sees them only with Settings access.

<CardGroup cols={2}>
  <Card title="Plans compared" href="/merchants/billing/plans">
    What each plan includes and how the limits differ.
  </Card>

  <Card title="Upgrading your plan" href="/merchants/billing/upgrade">
    Move up a plan when a meter keeps filling up.
  </Card>
</CardGroup>
