> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification templates

> Save a message once and reuse it: create, edit, and load notification templates when you compose a push.

If you send the same kind of message often, like a weekly special or an event reminder, you don't have to retype it every time. A template saves the title and body of a notification so you can load it into a new push in one click and edit it before sending.

A template holds only the message text. You still choose the audience and the send time each time you use it, so the same template can go to different members on different days.

## Where templates live

Go to **Notifications** in the left sidebar. The page has five tabs: All, Drafts, Scheduled, Sent, and **Templates**. Templates are managed on the last tab.

<Frame caption="The Notifications page. Saved templates live under the Templates tab, next to All, Drafts, Scheduled, and Sent.">
  <img src="https://mintcdn.com/qtap/CXIWRFHve6N1f907/images/campaigns/notification-templates-page.png?fit=max&auto=format&n=CXIWRFHve6N1f907&q=85&s=33f04f06036b8a2b648860910c682b8f" alt="The Push Notifications page with the Templates tab marked" width="1440" height="900" data-path="images/campaigns/notification-templates-page.png" />
</Frame>

Open the **Templates** tab. Each saved template shows its name, the notification title, and a preview of the message. If you haven't saved any yet, you'll see an empty tab with a **New Template** button.

<Frame caption="The Templates tab. Click New Template to save a reusable message.">
  <img src="https://mintcdn.com/qtap/CXIWRFHve6N1f907/images/campaigns/notification-templates-empty.png?fit=max&auto=format&n=CXIWRFHve6N1f907&q=85&s=6d990a366bf7758fb4f7817f02e2e0d5" alt="The Templates tab showing the empty state and the New Template button" width="1440" height="900" data-path="images/campaigns/notification-templates-empty.png" />
</Frame>

## Create a template

<Steps>
  <Step title="Click New Template">
    This opens the New Template form.
  </Step>

  <Step title="Fill in the message">
    There are three fields you need to complete, and one that's optional.

    <Frame caption="The New Template form: a name for your reference, plus the title and message members will see.">
      <img src="https://mintcdn.com/qtap/CXIWRFHve6N1f907/images/campaigns/notification-templates-new.png?fit=max&auto=format&n=CXIWRFHve6N1f907&q=85&s=8c8eb4e9df43dd153f3496a9e8291461" alt="The New Template dialog with Template Name, Notification Title, and Message filled in" width="536" height="522" data-path="images/campaigns/notification-templates-new.png" />
    </Frame>

    * **Template Name** is a label only you and your team see. It does not appear in the notification. Use something you'll recognize later, like *Weekend Special*.
    * **Notification Title** is the bold first line members read on their phone.
    * **Message** is the body text below the title.
    * **Image URL (optional)** attaches a picture. Paste a web address and a preview appears below the field. Leave it blank for a text-only message.
  </Step>

  <Step title="Save">
    Click **Save**. The button stays greyed out until the name, title, and message are all filled in. Your template then appears in the list on the Templates tab.
  </Step>
</Steps>

## Edit or delete a template

Each template in the list has two buttons on the right. The pencil reopens the same form so you can change the text, and the trash icon removes the template after a confirmation. Deleting a template cannot be undone.

Editing a template changes only the template. Notifications you have already sent or scheduled from it stay exactly as they went out.

## Use a template when composing

Click **New Notification**, then **Use Template** at the top of the form to load a saved template into the title and message. You can edit the loaded text before you send, so each template gives you a head start that you adjust for the moment. The **Use Template** button appears once you have saved at least one template. For the full composing flow, see [Push notifications](/merchants/campaigns/push-notifications).

<Note>
  Templates are shared across your whole team. Anyone who can open the Notifications page sees the same set.
</Note>

Owners and managers can open the Notifications page and manage templates. Staff members don't have access to notifications by default. To change that, see [Roles and permissions](/merchants/staff/roles-permissions).

<CardGroup cols={2}>
  <Card title="Push notifications" href="/merchants/campaigns/push-notifications">
    Write, target, and send a one-off message to your members.
  </Card>

  <Card title="Campaigns overview" href="/merchants/campaigns/overview">
    Set up automated messages that send themselves when a condition is met.
  </Card>
</CardGroup>