> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign stats

> See how a single campaign performed: who it reached, and how many opened it and redeemed the reward.

Every campaign you run keeps its own scorecard. Once a campaign is active and Qtap has started sending notifications, you can open it to see how many members it reached, and of those, how many opened the message and came back to redeem the reward. This page explains how to open that view and what each number means.

## Open a campaign's stats

<Steps>
  <Step title="Go to Campaigns">
    Click **Campaigns** in the left sidebar. Each campaign shows as a card with its name, status, a short description, and quick figures for sent, opened, and redeemed.

    <Frame caption="The Campaigns page. Each card shows reach and open and redeem rates at a glance.">
      <img src="https://mintcdn.com/qtap/qUDu1whbHbqKCMDr/images/campaigns/campaign-stats-list.png?fit=max&auto=format&n=qUDu1whbHbqKCMDr&q=85&s=cc0a9aa18e140f4d070a85390aac2fb0" alt="Campaigns list with one card's menu button highlighted" width="1440" height="900" data-path="images/campaigns/campaign-stats-list.png" />
    </Frame>
  </Step>

  <Step title="Open the card menu">
    Click the menu button (the three dots) on the campaign card you want to look at. The menu has two options: View Stats and Delete.

    <Frame caption="The card menu: View Stats opens the full performance page.">
      <img src="https://mintcdn.com/qtap/qUDu1whbHbqKCMDr/images/campaigns/campaign-stats-menu.png?fit=max&auto=format&n=qUDu1whbHbqKCMDr&q=85&s=14aa57b98f31b3d9a0cbdcc62f001836" alt="Campaign card menu showing View Stats and Delete" width="1440" height="900" data-path="images/campaigns/campaign-stats-menu.png" />
    </Frame>
  </Step>

  <Step title="Choose View Stats">
    This opens the campaign's full stats page, with its headline numbers at the top and its settings below.
  </Step>
</Steps>

## The four headline numbers

At the top of the page are four cards. They cover the whole life of the campaign so far, not a date range.

<Frame caption="A campaign's stats page: members reached, opens, redemptions, and estimated revenue.">
  <img src="https://mintcdn.com/qtap/qUDu1whbHbqKCMDr/images/campaigns/campaign-stats-cards.png?fit=max&auto=format&n=qUDu1whbHbqKCMDr&q=85&s=e43c8d50459aedee21150a4ac14911a4" alt="Campaign stats page showing Total Sent, Opened, Redeemed, and Est. Revenue cards" width="1440" height="900" data-path="images/campaigns/campaign-stats-cards.png" />
</Frame>

* **Total Sent** is how many members received the notification.
* **Opened** is how many of them opened it.
* **Redeemed** is how many claimed the reward attached to the campaign.
* **Est. Revenue** is a rough guide, not a record of actual sales. Qtap multiplies the number of redemptions by an assumed average ticket size, shown on the card itself. Use it to compare campaigns against each other, not as an accounting figure.

<Note>
  Only members who have the Qtap app installed and notifications turned on can receive a campaign, so Total Sent counts reachable members, not your whole member list.
</Note>

## Campaign settings and message

Below the numbers are two panels that show how the campaign is set up. Both are read-only here. To change anything, you edit the campaign from the Campaigns page.

<Frame caption="The full stats page, including the campaign's configuration and the message members receive.">
  <img src="https://mintcdn.com/qtap/qUDu1whbHbqKCMDr/images/campaigns/campaign-stats-details.png?fit=max&auto=format&n=qUDu1whbHbqKCMDr&q=85&s=ab3c77bf5056cf162a8ff00a25cc0599" alt="Campaign stats page with the Configuration and Notification Message panels" width="1440" height="900" data-path="images/campaigns/campaign-stats-details.png" />
</Frame>

The **Configuration** panel lists the campaign's description, the trigger that starts it, and the type of reward it gives. The **Notification Message** panel shows the exact title and body members see on their phone. Checking the message here is a quick way to confirm the wording before you decide whether to keep a campaign running.

## Pause or delete from the stats page

The buttons at the top right act on the campaign itself. **Pause** stops an active campaign from sending any more notifications while keeping all its settings, and it turns into **Resume** so you can start it again later. **Delete** removes the campaign for good.

<Warning>
  Deleting a campaign is permanent. Its stats go with it, and you can't bring them back. If you only want to stop the sends for now, pause it instead.
</Warning>

The numbers refresh as members open and redeem over time, so it's worth checking back on a campaign a few days after it starts rather than judging it on the first hour.

<CardGroup cols={2}>
  <Card title="Campaigns Overview" href="/merchants/campaigns/overview">
    How automated campaigns work and the types you can run.
  </Card>

  <Card title="Push Notifications" href="/merchants/campaigns/push-notifications">
    Send a one-off message and track its opens and clicks.
  </Card>
</CardGroup>
