> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.
# Card terms and the questions members read
> Write the terms and the short questions that show on the back of your loyalty card, so members know the rules before they ask staff.
Every stamp card and points program has a card details sheet that members open from the back of the card in the Qtap app. It shows how they earn, a few plain rules, your full terms, and a short list of questions and answers you write. Filling these in answers the questions people would otherwise ask your staff at the counter.
## Where you write them
On a **stamp card**, both fields sit on the **Card Design** step under the **Back card** heading. Open a card from **Cards**, or start a new one, and scroll the Card Design step to the right-hand column.
On a **points program**, the same two fields are separate cards near the bottom of the program form: **Terms & Conditions** and **FAQs**. The behavior is the same on both program types.
## Terms and conditions
The **Terms and conditions** box holds up to 500 characters of plain text. Write the house rules a member should know: one stamp per visit, how long a reward stays valid, whether it can be combined with other offers. A character counter sits under the box.
If you want a starting point, click **Insert T\&Cs Template** to drop in a sample you can edit. It fills the box with a common set of rules so you are not staring at an empty field.
## Questions and answers
Below the terms is the **FAQs** editor. Each entry is a question and a short answer, and you can add up to four. Click **Add question**, type the question, then write the answer under it. The trash icon removes a row.
A question with no text is dropped when you save, so an empty row never reaches members. Once you have four questions, the **Add question** button turns off and a note tells you four is the limit.
Answer the questions your staff hear most: whether delivery orders count, whether two rewards can be used in one visit, when stamps expire. A clear answer here saves a counter conversation later.
## What the member sees
Everything you write feeds one card details sheet in the Qtap app. The live preview on the right of the editor shows it as you type. At the top is a **How you earn** line, then a **Terms** block with three rows Qtap fills in for you, then your **Full terms** text, then your questions.
The three **Terms** rows are built from settings elsewhere on the card, not typed here:
* **Valid** shows when stamps or points expire, or "No expiry" when they do not.
* **Limit** shows the daily stamp cap or the per-visit points cap, or "No daily limit".
* **Where** lists the locations the card is valid at, or "All branches".
Your questions appear at the bottom under a **Questions** heading. Each one is a row the member taps to open the answer. Only questions with text show, so a card with two questions shows two rows.
The full terms section only shows when you have written terms, and the Questions section only shows when you have added at least one question. An empty field simply leaves that part off the sheet.
## Saving your changes
Terms and questions save with the rest of the card. On a stamp card, finish the wizard and publish or save the card as a draft on the **Review** step. On a new points program, click **Activate** or **Save as Draft** at the bottom of the form; when you edit an existing program, the same button reads **Save & Activate**. Editing them later follows the same path as any other card change.
Set the stamping delay, daily cap, and expiry that feed the Terms rows.
Change the rate, rewards, terms, or questions on a live program.
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