> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# NFC Tags

> How to register, configure, and manage NFC tags for contactless loyalty interactions in your locations.

NFC tags let customers stamp their card or earn points by tapping their phone against a physical tag, instead of scanning a QR code. You register each tag in the dashboard, configure what it does when tapped, and place it somewhere in your location.

<Frame caption="The NFC Tags page lists every registered tag with its action, location, and tap count, above four summary cards.">
  <img src="https://mintcdn.com/qtap/yYCN4tVTPbDK_o2o/images/merchants/nfc-tags/01-nfc-tags-page.png?fit=max&auto=format&n=yYCN4tVTPbDK_o2o&q=85&s=3a14e09860aa46107ee414f4f226b59c" alt="NFC Tags page with summary cards and the tag inventory table" width="1440" height="900" data-path="images/merchants/nfc-tags/01-nfc-tags-page.png" />
</Frame>

## How NFC tags work

When a member taps their phone on an NFC tag, Qtap reads the tag's serial number and performs the action you've configured — adding a stamp to a specific stamp card, awarding points, or recording a check-in. The tap is logged with a timestamp and linked to the member's account.

Each tag belongs to your organization and can optionally be assigned to a specific location.

<Note>
  NFC tags are physical items you purchase through the dashboard. Go to **Settings → Billing** and look for the NFC Tags add-on (\$19 per tag) to order them. Once they arrive, you register each one by entering its serial number.
</Note>

## Adding a tag

<Steps>
  ### Open the NFC Tags page

  Go to **NFC Tags** in the main navigation. Click **Add Tag**.

  ### Enter the serial number

  Type the serial number printed on the tag. It looks something like `NTAG215-ABC123`. This must match exactly — if it doesn't, taps won't register.

  ### Give it a name (optional)

  Add a name so you can identify it later, such as `Counter Tag` or `Table 5`. This only appears in your dashboard, not to customers.

  ### Choose an action

  Select what happens when a customer taps the tag:

  * **Add Stamp** — adds one stamp to the stamp card you select. You'll need to pick which active stamp card this tag links to.
  * **Award Points** — adds a set number of points to the member's points balance. Enter the points value in the **Points Value** field.
  * **Check-In** — records a visit without issuing a stamp or points.

  ### Assign a location (optional)

  If you have multiple locations, select which one this tag belongs to. This helps you track taps by location later.

  ### Click Add Tag

  The tag appears in your inventory immediately.
</Steps>

<Frame caption="The Add Tag form: enter the serial number, name the tag, then choose what a tap does.">
  <img src="https://mintcdn.com/qtap/yYCN4tVTPbDK_o2o/images/merchants/nfc-tags/02-add-tag-dialog.png?fit=max&auto=format&n=yYCN4tVTPbDK_o2o&q=85&s=b28bf45f7d0191cab7ff2828754906bc" alt="Add NFC Tag dialog with a serial number, the action set to Award Points, and a points value" width="548" height="602" data-path="images/merchants/nfc-tags/02-add-tag-dialog.png" />
</Frame>

<Warning>
  If you select **Add Stamp** as the action, you must have at least one active stamp card. If no stamp cards appear in the dropdown, create one first under **Cards** before adding the tag.
</Warning>

## Managing your tags

The NFC Tags page shows all registered tags in a table. You can filter by name or serial number using the search field, or narrow by status using the **Status** dropdown (Active / Inactive / All).

Each row shows:

* **Name** and serial number
* **Action** configured for that tag
* **Location** assignment (or "Unassigned" if none)
* **Taps** — total number of times the tag has been tapped
* **Last Tapped** — the date of the most recent tap
* **Status** — Active or Inactive

<Frame caption="Open any tag's three-dot menu to view its details, assign a location, deactivate it, or delete it.">
  <img src="https://mintcdn.com/qtap/yYCN4tVTPbDK_o2o/images/merchants/nfc-tags/03-tag-menu.png?fit=max&auto=format&n=yYCN4tVTPbDK_o2o&q=85&s=c7e78fb025e3e11d856bd477a252c0d1" alt="Tag row menu showing View Details, Assign Location, Deactivate, and Delete" width="205" height="182" data-path="images/merchants/nfc-tags/03-tag-menu.png" />
</Frame>

### Changing a tag's location

Click the three-dot menu on any tag row and select **Assign Location**. Pick a location from the dropdown and confirm. You can also change this on the tag's detail page.

### Deactivating a tag

Click the three-dot menu and select **Deactivate**. Inactive tags remain in your inventory but won't process taps. Use this if a tag is damaged or misplaced temporarily.

### Viewing tap activity

Click **View Details** on any tag to open its detail page. You'll see:

* Total tap count, action type, location assignment, and current status
* A line chart showing taps over the last 7 days
* A list of recent taps with timestamps

<Frame caption="A tag's detail page shows its total taps, action, location, and status, plus its serial number and key dates.">
  <img src="https://mintcdn.com/qtap/yYCN4tVTPbDK_o2o/images/merchants/nfc-tags/04-tag-detail.png?fit=max&auto=format&n=yYCN4tVTPbDK_o2o&q=85&s=106b29ba0caa2dcbd025d1e811d28b2a" alt="NFC tag detail page with stat cards and a details panel" width="1440" height="900" data-path="images/merchants/nfc-tags/04-tag-detail.png" />
</Frame>

### Deleting a tag

Click **Delete** from the three-dot menu. This removes the tag from your dashboard permanently. All tap history for that tag is also deleted and cannot be recovered.

<Warning>
  Deleting a tag cannot be undone. If you want to stop using a tag temporarily, deactivate it instead.
</Warning>

## Stats at a glance

At the top of the NFC Tags page, four summary cards show:

* **Total Tags** — how many tags you've registered
* **Active Tags** — how many are currently active
* **Total Taps** — combined tap count across all tags
* **Unassigned** — tags not linked to any location

<CardGroup cols={2}>
  <Card title="QR Codes" href="/merchants/qr-codes/overview">
    Generate and manage QR codes as an alternative to NFC tags
  </Card>

  <Card title="Stamp Cards" href="/merchants/stamp-cards/overview">
    Set up stamp cards that your NFC tags can link to
  </Card>

  <Card title="Billing" href="/merchants/settings/billing">
    Purchase NFC tags as an add-on through your billing settings
  </Card>
</CardGroup>
