> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# Awarding points: By Amount or Manual Points

> Give a member points worked out from a purchase total, or type an exact number, and know when to use each.

The **Award Points** tab on Points Operations is where you give a member points. You find the member on the left, then set how many points to give on the right. There are two ways to set the amount: **By Amount** works the points out from a purchase total, and **Manual Points** lets you type the exact number.

<Frame caption="The Award Points tab. By Amount works points out from the purchase total; Manual Points takes an exact number.">
  <img src="https://mintcdn.com/qtap/xm0VtA9UveNzuqs8/images/points/points-award-modes.png?fit=max&auto=format&n=xm0VtA9UveNzuqs8&q=85&s=5a6dd340f96d9f4177f84814e49b47a5" alt="Award Points tab showing the By Amount and Manual Points buttons" width="1440" height="1300" data-path="images/points/points-award-modes.png" />
</Frame>

## By Amount

Use this for a normal sale. Type the purchase total into **Transaction Amount**, and Qtap multiplies it by your program's earn rate to fill in the **Points to Award** preview as you type. The card header shows the rate and any limits, for example "75 points per QR1 | Min: QR5 | Max: 5000 pts".

<Frame caption="By Amount: a QR50 purchase earns 3,750 points at 75 per QR1, and the new balance is shown before you confirm.">
  <img src="https://mintcdn.com/qtap/xm0VtA9UveNzuqs8/images/points/points-award-by-amount.png?fit=max&auto=format&n=xm0VtA9UveNzuqs8&q=85&s=e776f99151f7e7e93f4e5008d2910707" alt="By Amount mode with a transaction amount filled and the points preview" width="576" height="810" data-path="images/points/points-award-by-amount.png" />
</Frame>

<Steps>
  1. In **Select Member**, search by name, email, or phone, then choose the member.
  2. Keep **By Amount** selected.
  3. Type the purchase total into **Transaction Amount**. Watch **Points to Award** update.
  4. Add a **Note** if you want to record what the purchase was for. This is optional.
  5. Choose the **Branch** you are working at. The award button stays disabled until you pick one if your account has more than one branch.
  6. Click **Award Points**, check the details, then **Confirm**.
</Steps>

A purchase below the minimum earns 0 points and shows an orange note. A single award never goes above the cap. Because you entered a purchase amount, that figure is saved with the award, so By Amount awards count toward your [Revenue Impact report](/merchants/analytics/revenue-impact).

<Frame caption="The confirmation step shows the member, the points, and the before and after balance.">
  <img src="https://mintcdn.com/qtap/xm0VtA9UveNzuqs8/images/points/points-award-confirm.png?fit=max&auto=format&n=xm0VtA9UveNzuqs8&q=85&s=b6f3aa5c79986fb26cb3db37cbb26b82" alt="Confirm Points Award dialog with before and after balance" width="536" height="610" data-path="images/points/points-award-confirm.png" />
</Frame>

## Manual Points

Switch to **Manual Points** to give an exact number instead, such as a goodwill gesture or a figure agreed outside the normal rate. Type the points straight into **Points to Award**.

<Frame caption="Manual Points awards the exact number you type. The earn rate and caps do not apply.">
  <img src="https://mintcdn.com/qtap/xm0VtA9UveNzuqs8/images/points/points-award-manual.png?fit=max&auto=format&n=xm0VtA9UveNzuqs8&q=85&s=06244dde4ed32797ebffc99dd672db6a" alt="Manual Points mode with an exact points amount entered" width="576" height="810" data-path="images/points/points-award-manual.png" />
</Frame>

The earn rate, minimum, and cap do not apply here: the number you type is the number awarded. No purchase amount is recorded, so manual awards do not show up in your revenue figures.

<Tip>
  Reach for **By Amount** whenever there is a real sale behind the points, so your revenue stays accurate. Use **Manual Points** for a fixed number that is not tied to a purchase.
</Tip>

## Who can award points

Owners, managers, and staff can all award points, so any team member working the till can use this tab. Adding or removing points outside a sale is different: that lives on the **Adjust/Deduct** tab and is limited to owners and managers. See [Adjusting and deducting points](/merchants/points/adjusting).

<CardGroup cols={2}>
  <Card title="Points Operations" href="/merchants/points/operations">
    The full tour of the page, including Adjust/Deduct and Recent Activity.
  </Card>

  <Card title="Setting your earn rate" href="/merchants/points/earn-rate">
    Set the points per currency, minimum transaction, and per-visit cap that By Amount uses.
  </Card>
</CardGroup>
