> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Choose which events trigger email and push notifications for your loyalty program.

Qtap can notify you when members join, redeem rewards, or when stock is running low. You control which events send email notifications and which send push notifications separately.

<Frame caption="Settings → Notifications: separate email and push toggles, with Save Preferences in the top right.">
  <img src="https://mintcdn.com/qtap/LKWXnlrr34_xk70X/images/settings/settings-notifications-overview.png?fit=max&auto=format&n=LKWXnlrr34_xk70X&q=85&s=cc4cdea86df2294ff4749d91187f95f7" alt="The Notification Preferences page showing the Email Notifications and Push Notifications cards and the Save Preferences button" width="1440" height="900" data-path="images/settings/settings-notifications-overview.png" />
</Frame>

Changes don't save automatically. Click **Save Preferences** after making changes. The button stays grayed out until you've changed something.

## Email notifications

Go to **Settings → Notifications** to find the Email Notifications section.

<Frame caption="The Email Notifications card with its three toggles.">
  <img src="https://mintcdn.com/qtap/LKWXnlrr34_xk70X/images/settings/settings-notifications-email.png?fit=max&auto=format&n=LKWXnlrr34_xk70X&q=85&s=0000a868c984e78d03f5c57f8cf925a3" alt="Email Notifications card showing New Member Sign-ups, Reward Redemptions, and Weekly Report toggles" width="880" height="324" data-path="images/settings/settings-notifications-email.png" />
</Frame>

There are three email toggles:

**New Member Sign-ups** — sends an email each time a member joins your program. Off by default.

**Reward Redemptions** — sends an email when a member uses a reward. Off by default.

**Weekly Report** — sends a summary of your program's performance every week. On by default.

## Push notifications

Push notifications arrive in your browser or on your phone if you've allowed notifications for Qtap.

<Frame caption="The Push Notifications card with its three toggles.">
  <img src="https://mintcdn.com/qtap/LKWXnlrr34_xk70X/images/settings/settings-notifications-push.png?fit=max&auto=format&n=LKWXnlrr34_xk70X&q=85&s=433a172de0e41619f7d2909c91878b5e" alt="Push Notifications card showing New Member Sign-ups, Reward Redemptions, and Low Stock Alerts toggles" width="880" height="324" data-path="images/settings/settings-notifications-push.png" />
</Frame>

There are three push toggles:

**New Member Sign-ups** — notifies you as members join. Off by default.

**Reward Redemptions** — notifies you when a reward is redeemed. On by default.

**Low Stock Alerts** — notifies you when a reward's stock is getting low. On by default.

<Note>
  Your browser needs permission to show push notifications. If push alerts aren't arriving, check that you haven't blocked Qtap in your browser's notification settings.
</Note>

## Save your preferences

After changing any toggle, click **Save Preferences** in the top right. A small banner at the bottom of the screen appears while you have unsaved changes.

<Frame caption="Changing a toggle activates Save Preferences and shows the unsaved-changes banner.">
  <img src="https://mintcdn.com/qtap/LKWXnlrr34_xk70X/images/settings/settings-notifications-unsaved.png?fit=max&auto=format&n=LKWXnlrr34_xk70X&q=85&s=6397f1d42087b2285dd4bddf41332cfd" alt="The page after a toggle change, with the Save Preferences button active and an unsaved-changes banner in the bottom right" width="1440" height="900" data-path="images/settings/settings-notifications-unsaved.png" />
</Frame>

<CardGroup cols={2}>
  <Card title="Members" href="/merchants/members/overview">
    See how members are joining and engaging with your program.
  </Card>

  <Card title="Campaigns" href="/merchants/campaigns/overview">
    Send automated messages to members instead of waiting for notifications.
  </Card>
</CardGroup>
