> ## Documentation Index > Fetch the complete documentation index at: https://docs.qtap.qa/llms.txt > Use this file to discover all available pages before exploring further. # What is Qtap > Qtap manages loyalty programs for Qatar merchants, running stamp cards and points programs from a web dashboard. Qtap is a loyalty program tool for physical businesses in Qatar. Merchants manage everything from a web dashboard. Customers collect stamps or points by scanning a QR code or tapping an NFC tag, then redeem rewards through the Qtap mobile app. ## The two sides The program runs on two sides. On the merchant side, you create a loyalty program, generate QR codes for your locations, configure rewards, and send automated campaigns to your members. Everything runs from [dashboard.qtap.qa](https://dashboard.qtap.qa). On the customer side, members download the Qtap app, scan your QR code to join your program, and earn stamps or points on each visit or purchase. When they hit your reward threshold, they redeem at your counter. Qtap merchant dashboard showing member and points metrics and quick actions ## Two loyalty types Qtap supports two program structures. You choose one when you set up your account. **Stamp cards** give customers one stamp per visit or transaction. When they reach your stamp goal, they earn a reward. Cafes, barbershops, and salons tend to use this because transaction sizes are consistent. **Points programs** convert purchase amounts into points. Customers accumulate points over time and redeem them for rewards. Restaurants and retail shops tend to use this because customers spend different amounts each visit. You cannot switch loyalty types after setup. Decide before you complete onboarding. Stamp Cards page showing active stamp cards with their stamp progress ## Who it works for Qtap is for businesses in Qatar with regular, returning customers. Coffee shops, restaurants, salons, barbershops, gyms, and retail shops get the most use from it. The program is less useful for businesses where customers only visit once. Multi-location businesses manage all branches from one account. Each location gets its own QR code, and member activity is tracked across all of them. Members page listing members with their stamp and points balances ## Plans There are four paid plans. Each sets a limit on locations, staff accounts, loyalty cards, and active campaigns. | Plan | Price | Locations | Staff | Cards | Campaigns | | --------- | -------- | --------- | --------- | --------- | --------- | | Starter | \$29/mo | 1 | 2 | 1 | 1 | | Growth | \$49/mo | 2 | 5 | 3 | 3 | | Elite | \$79/mo | 5 | 15 | 10 | 5 | | Franchise | \$199/mo | 15 | Unlimited | Unlimited | Unlimited | All plans include QR code generation, the Qtap customer app, campaign automation, and analytics. You can upgrade at any time from **Settings → Billing**. ## QR codes and NFC Customers earn stamps or points by scanning a QR code or tapping an NFC tag. You generate QR codes from the **QR Codes** section of the dashboard and display them at each location. QR Codes page with the Generate QR Code button and a list of generated codes NFC tags are physical stickers that work without a camera. A customer taps their phone to the tag to record a stamp or points transaction. You configure them the same way as QR codes, from the dashboard. Complete the onboarding checklist and learn how the dashboard is organized. Create your first stamp card or points program step by step.