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The Points Activity Report is the full ledger of your points program. Every time a member earns, redeems, has points adjusted, or has points expire, a row lands here. It’s the place to answer questions like “what happened on the till last Thursday” or “who earned the most this month”. There’s no sidebar link for it. Open the Detailed Reports hub and choose Points Activity Report, or go straight to dashboard.qtap.qa/analytics/reports/points-activity. This report is for points programs. If you run stamp cards only, it stays empty.
Points Activity Report showing branch and time-period filters and a table of points transactions

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Filtering the ledger

Two controls sit at the top right. The time period selector covers Today, Last 7 days, Last 30 days, Last 90 days, and This year. It opens on Last 30 days.
Time period dropdown listing Today, Last 7 days, Last 30 days, Last 90 days, and This year
The branch filter narrows the ledger to one location. It only appears when your account has more than one branch, and “All branches” shows everything together.
Branch filter dropdown listing All branches and each location
Change either filter and the table reloads. The count above the table updates to match, for example “1,165 transactions found”.

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Reading a row

Each row has six columns: the date and time, the member’s name, the type, the points, the amount, and a description. The type is one of Earned, Redeemed, Adjusted, or Expired. Earned rows show the points in green with a plus sign. Redeemed, Adjusted, and Expired rows show them in red with a minus sign, so a glance down the Points column tells you what was added and what was taken away.
Close-up of the type, points, amount, and description columns showing green earned points
The amount is the purchase total linked to a transaction, shown when points were earned on a sale. Rows with no linked sale, such as a manual adjustment or an expiry, show a dash. The description is the short note saved with the transaction, like “Points earned on purchase”. Long histories load 50 rows at a time. When there’s more than one page, Previous and Next buttons and a page count sit below the table.

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Who can see it

Owners and managers can open this report. Staff can’t by default, because analytics access is off for the staff role. To let a staff member in, turn on their analytics access in Roles and permissions.
For the headline numbers and charts that sit above this ledger, start on the Analytics Overview.