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Every NFC tag you register has its own detail page. It shows how many times the tag has been tapped, where it sits, and its most recent taps. From the same page you can rename the tag, change what a tap does, pause it, or delete it.

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Open a tag’s detail page

Go to NFC Tags in the left sidebar. Find the tag in the table, open its three-dot menu on the right, and choose View Details.
The NFC Tags table with the Taps and Status columns and a row menu highlighted

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What the detail page shows

The top of the page has four quick stats: Total Taps, Action (what a tap does, such as points or stamp), Location, and Status (active or inactive).
NFC tag detail page showing total taps, action, location, status, and the Details card
The Details card lists the tag’s Serial Number, when it was Purchased, when it was Created, and the time it was Last Tapped. A points tag also shows its Points Value here. Once a tag has been tapped, a Tap Activity (Last 7 Days) chart plots the daily tap count, and a Recent Taps card lists the latest taps with the date and time of each. A tap carries a Member badge when Qtap matched it to a customer who was signed in to the app.

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Change a tag’s settings

Click Edit to open the tag’s settings. You can update its Name, move it to a different Location, change the Action a tap runs (Add Stamp, Award Points, or Check-In), set the Points Value for a points tag, and turn the tag Active or off with the toggle. Click Save Changes when you are done.
The Edit NFC Tag form with the action, points value, active toggle, and save button highlighted
The Serial Number is printed on the tag itself and cannot be changed. The edit form also does not choose a stamp card: a tag fills the stamp card it was matched to when you first registered it. Switching the action to Add Stamp here is only useful for a tag that was set up against a stamp card to begin with.

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Pause or delete a tag

To pause a tag without removing it, open Edit and turn off Active. An inactive tag stops working when tapped, and you can turn it back on later. To remove a tag for good, click the red trash button in the top right, then confirm in the dialog. Deleting a tag also deletes its tap history, and the action cannot be undone.
If a tag is stuck to a counter or table, deleting it stops every tap from that spot. To take a tag out of service for a while, turn off Active instead so you can bring it back later.
Owners and managers can open NFC tag detail pages. Staff members do not have access to the NFC Tags section.

NFC Tags

Register and manage the NFC tags across your locations.

How a tap awards a stamp or points

What happens behind the scenes when a customer taps a tag.