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A campaign sends an automated push notification to your members when a condition you set is met, with an optional reward attached. You build one through a seven-step wizard. This page walks through every step. To start, open Campaigns in the left sidebar and click New Campaign.
Campaigns page with the New Campaign button highlighted

The Campaigns page. Click New Campaign to open the wizard.

Owners and managers can create campaigns. Staff accounts can’t by default, so a staff member who opens this page sees an access message instead of the wizard.

The seven steps

The bar at the top of the wizard tracks your progress. Use Next and Back to move between steps. Steps 3, 5, and 6 are optional.
Your plan sets how many campaigns can be active at once. When you reach that number, the New Campaign page shows a limit message with a link to upgrade instead of the wizard. Pause or end an active campaign to free up a slot.
Campaign notifications reach members through the Qtap member app. A member who hasn’t installed the app or turned on push won’t receive the message.

Campaigns Overview

How campaigns work and what each type does.

Win-Back Campaigns

A worked example of one campaign type, end to end.