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Stamp Operations lets staff award stamps directly from the dashboard without a QR scan or NFC tap. Use it when a customer forgot their phone, the QR code didn’t scan, or you need to add a stamp from a previous visit.
Stamp operations flow diagram

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Issue a stamp

  1. Go to Stamp Operations in the left sidebar.
  2. On the Issue Stamp tab, type the member’s name, email, or phone number into the search field and select them from the results. Each result shows the member’s name, contact info, and total stamps earned.
  3. Choose the Stamp Card from the dropdown on the right.
  4. Set the stamp quantity. The default is 1. To award more than one stamp, change the number — the field shows the maximum you can add before the card reaches its goal.
  5. Click Issue Stamp and confirm.
Stamp Operations page with the member search and stamp card selector
Member search results on the Select Member card
Stamp card selected with the quantity field and stamp progress
Confirm Stamp Issue dialog
Stamps are added to the member’s total immediately. A confirmation screen shows how many were issued, the member’s new stamp count, and whether completing the card triggered a reward.
When the quantity you enter would complete the card, a “Card Complete!” indicator appears before you confirm. The reward is issued automatically when you click through.

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Member not enrolled in the card

If you select a member who is not yet enrolled in the chosen stamp card, an amber notice appears next to the card selector. Confirming the stamp auto-enrolls them in the card first, then issues the stamp — both happen in one step, so you don’t need to ask the customer to enroll in the app separately.

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Recent stamp transactions

The bottom of the Stamp Operations page shows the last 20 stamp transactions. Each row shows the member name, stamps issued, card name, and timestamp. Use this to confirm a recent stamp went through or to check that the correct member was selected.
Recent Stamp Transactions table

Stamp Card Overview

How stamp cards work and what members see in the app.

Creating a Stamp Card

Set up a new stamp card with rewards and locations.