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Every Qtap plan comes with a number of QR codes you can create per calendar month. The count is about creating codes, not scanning them, so a single reusable code on your counter can take thousands of scans without touching the quota.

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What your plan allows

You can see the same numbers on each plan card under Settings > Billing, on the Plans tab.
The four Qtap plan cards with the QR codes per month line highlighted on each

The Plans tab shows the monthly QR code allowance on every plan card.

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Check how much you have used

Open Settings > Billing and stay on the Overview tab. This page needs the Settings permission, which managers do not have by default, so if you cannot open it, ask the owner or a teammate with Settings access to check for you. The QR Codes (this month) meter reads as a plain fraction, so the figure you see is the real one.
Billing usage meters with the QR Codes this month row and its used-of-limit count highlighted

The QR Codes (this month) meter counts only the codes you created since the 1st.

The meter and the quota both count codes created since midnight on the 1st of the current month. Codes you made in earlier months still sit in your QR Codes list and keep working, but they no longer count against you.
The count resets on the 1st. If you are close to your limit near the end of the month and the codes are not urgent, waiting a few days costs nothing.

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A batch spends its whole quantity at once

Batch generation creates many single-use codes in one action, and each one counts. Ask for 40 codes and your month goes up by 40.
The QR Code Type card with Batch Generate selected and the Quantity field set to 40

Set the quantity on Generate QR Code. A batch of 40 uses 40 of your monthly allowance.

Qtap checks the whole batch before it creates anything. On Growth with 280 codes already made this month, a batch of 40 would land at 320, so nothing is created and you keep all 20 of your remaining codes. Lower the quantity to 20 or less and it goes through.

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When you reach the limit

Saving a code that would cross your allowance fails with a message naming your cap:
QR code limit reached for your plan (300/month). Upgrade your plan to generate more.
Your options:
  • Wait for the 1st, when the count starts over at zero.
  • Delete codes you created this month. Deleting is permanent and takes the scan history with it, so only do this for codes you printed by mistake or never used. A deleted code frees its slot straight away.
  • Move to a bigger plan under Settings > Billing. The new allowance applies as soon as the plan change goes through, and codes you already created this month still count toward it.
Deleting an old code to free a slot will not help. Only codes created since the 1st count, so removing one from last month changes nothing this month and breaks any printed copies of it.

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Reuse before you regenerate

Most quota trouble comes from making a fresh code for something an existing one already covers. A reusable code has no scan ceiling unless you set one, so a single code per table or per poster is usually all you need. Regenerate when a code is really spent: a one-time code after its single scan, or a code whose printed copy has gone missing.

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Who can create codes

Owners and managers can generate QR codes by default. Staff cannot, unless you grant them QR access in their permissions. See Roles and permissions.

Generating a QR code

The full walkthrough for creating a single code.

Batch QR codes

Which plans include batch generation and how credit packs work.

Expiry dates and scan limits

Per-code limits, which are separate from your monthly quota.

Usage meters

Every meter on the Billing page and what each one counts.