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Most push notifications go to a segment, like all customers or members at risk. Sometimes you want to reach a short list of people you choose by hand: the five regulars who came to last week’s event, or one customer whose reward is about to expire. Qtap lets you tick those members and send straight to them.

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Pick the members

Go to Members in the left sidebar. Tick the checkbox on each member’s row. A bar appears across the top showing how many you have selected, with a Send Notification button.
The Members page with three members selected and the Send Notification button in the bulk action bar.
To message just one person, open that member’s row menu (the three-dot button at the end of the row) and choose Send Notification. You can also open the member’s profile and use the Send Notification button at the top. Either way works only for members who have push turned on; for anyone who hasn’t, the option reads Push not enabled and stays greyed out.
A member's row menu showing the Send Notification option.

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Write and send

The compose page opens with the audience already set. Instead of the segment chooser, the Send To card reads Sending to N selected members, so you can see your message goes only to the people you picked.
The New Push Notification page showing the audience fixed to the selected members.
1

Write the message

Add a Title (up to 100 characters) and a Message (up to 500). The phone preview on the right updates as you type. To start from a saved message, click Use Template.
2

Send or schedule

Click Send Now to deliver right away, or turn on Schedule for later to pick a date and time. Save as Draft keeps it for later without sending.
The compose form with a title and message filled in and the live phone preview.
Members without the Qtap app, or who have turned push off, are skipped. If none of the members you picked have push on, nothing is sent and the notification shows zero recipients.
Owners and managers can send notifications. Staff don’t see the Send Notification buttons.

Push Notifications

Send to a whole segment, add personalized variables, save templates, and read delivery stats.

Members

Search and sort your members, then open any member’s profile.