What the six alert switches in Settings do today, and which emails Qtap really sends you.
Settings → Notifications holds six switches that promise alerts about your own business, such as an email whenever a customer joins your program. Your choices save to your account, and nothing sends on the back of them yet. This page explains what the switches really do today and which emails you actually receive.
Settings → Notifications: an Email card (1), a Push card (2), and a Save Preferences button (3) that stays grey until you change a switch.
None of these six switches is wired to a sender. Qtap stores your choice and reads it back the next time you open the page, and no part of the product asks it whether to email or push you. Turning them all on will not bring you a single new-member alert, and turning them all off will not stop anything you are getting today. Watch Recent Activity on your dashboard home for joins and redemptions instead.
Only the owner reaches this page. Managers and teammates get settings access turned off by default, and nothing in the Edit Permissions dialog turns it on.
The three email switches, showing the state a new account starts in: New Member Sign-ups on, Reward Redemptions off, Weekly Report on.
New Member Sign-ups is on when you first open the page. Reward Redemptions is off. Weekly Report is on.The Weekly Report switch is the near miss of the three. Qtap does send a weekly insights email, on Monday mornings, but it reads a different setting than the one this switch writes, and it only goes to accounts on Elite or Franchise. So a Growth or Starter account can leave Weekly Report on forever and never get the email, and an Elite account gets it whether the switch is on or off. There is no screen that turns the real one off; ask support if you want it stopped.
The three push switches. Low Stock Alerts is the odd one: Qtap has no reward stock to run low.
New Member Sign-ups starts off. Reward Redemptions and Low Stock Alerts start on.Qtap never pushes a notification to you. Every push the platform sends goes to a customer’s phone through the Qtap app, aimed at that customer’s device. There is no merchant-side push, in a browser or anywhere else, so no browser permission prompt will help.Low Stock Alerts goes a step further: rewards in Qtap have no stock count. You set what a reward is and what it costs in stamps or points, and nothing anywhere tracks how many are left. The switch is a leftover with no feature behind it.
Changes do not save on their own. Flip a switch and Save Preferences wakes up in the top right, with a marker pinned to the bottom corner until you click it.
Flipping any switch wakes up Save Preferences (1) and pins an unsaved-changes marker to the corner (2).
Your account still gets mail, just not from these switches. All of it goes to the owner’s login address, and none of it can be turned off from this page.
