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You can change a points program at any time, even after members have joined it. Go to Points in the left sidebar, find the program, and open its editor.

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Open the editor

Open the ⋯ menu on the program card and choose Edit. Clicking the card preview opens the same editor.
Points Programs page with a program menu open and Edit highlighted
The same ⋯ menu also has Duplicate, a status switch (Publish, Deactivate, or Activate), and Delete. Use Deactivate when you only want to take a program offline for a while and keep its settings.

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What you can change

The editor opens with every setting filled in from the current program. The page is titled Edit Points Program, and on a wide screen a live preview of the member card sits beside the form and updates as you type.
Edit Points Program page showing the form filled with current settings and a live card preview
You can change any field:
  • Program Name, Points per currency, Currency, and Description
  • Card Color under Appearance
  • Rewards members can redeem
  • Locations where the program is valid
  • Points Expiry, Availability Period, and the Max points per visit limit
  • Terms & Conditions and FAQs
Changing the Points per rate only affects points earned from that moment on. Points members have already earned stay as they are.

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Editing rewards

The Rewards card lists every reward on the program. Click a reward to edit its name, points needed, image, or staff note, or use the × to remove it. Add reward adds a new one. This is the same reward editor you used when creating the program.
Rewards card on the edit page listing several rewards with their point costs
When you save, Qtap replaces the program’s whole reward list with the rewards shown in the editor. A reward you removed is gone, so make sure the list reads exactly the way you want before you save.

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Saving your changes

At the bottom of the form, choose how to save.
Save as Draft and Save and Activate buttons at the bottom of the edit form
  • Save & Activate saves your changes and keeps the program live for members. If the program was a draft, this publishes it.
  • Save as Draft saves your changes but takes the program offline. Members can no longer find or join it until you publish it again.
  • Cancel discards your changes and returns to the Points page.
Save as Draft unpublishes a live program. If you only meant to adjust a setting on a program that should stay active, use Save & Activate.
Owners and managers can edit points programs. Staff do not have access to the Points page by default.

Creating a Points Program

Set up a new points program from scratch.

Points Program Rewards

Add and price the rewards members redeem.