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Each location in Qtap represents a physical branch of your business. Locations appear in analytics, can be assigned to QR codes, and show up on your merchant page so customers can find you. Your plan determines how many active locations you can have. The Add Location button shows your current limit and disables when you’ve reached it.
Locations page listing three branches, each with a GPS Set badge and an Active status, and the Add Location button

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Add a location

  1. Go to Settings → Locations.
  2. Click Add Location.
  3. Enter a Location Name — this is what staff and members see (e.g., “Main Branch”, “City Centre Mall”).
  4. Use the Location on Map picker to place a pin. This saves GPS coordinates for the branch. Qtap fills in the address fields automatically when you pick a point.
  5. Check or fill in Address Line 1, City, and Country.
  6. Add a Phone number if you want it shown on your merchant page.
  7. Click Upload next to Location Logo to add a branch photo or logo.
  8. Enter a Google Rating between 0 and 5 to show your rating on the merchant page.
  9. Set Opening Hours for each day. Toggle a day off if the branch is closed that day.
  10. Leave the Active toggle on.
  11. Click Add Location.
Add Location dialog with the Location Name field, map picker, and address fields
The map picker accepts a typed address. If dropping a pin manually is awkward, type the branch name or street address into the search field instead.

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Edit a location

Click the three-dot menu on any location card and choose Edit. The same form opens with your existing details. Click Update Location to save.
Location card menu showing Edit and Delete options

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Delete a location

Click the three-dot menu and choose Delete. Deletion is permanent. QR codes that were assigned to that location will no longer filter by branch, but all existing stamp and points history is kept.

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Active and inactive locations

The Active toggle controls whether a location counts toward your plan limit and shows up in the dashboard and on your merchant page. Toggling a location inactive is useful when a branch is temporarily closed. You can reactivate it at any time without losing any data.
Your plan has a cap on active locations. If you hit the limit, the Add Location button shows “Location Limit (n)” and you won’t be able to add more without upgrading your plan or deactivating an existing branch.

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GPS badge

A location card shows a green GPS Set badge when coordinates are saved. Without GPS, the branch won’t appear correctly on customer-facing maps. Click View on Google Maps on any card to confirm the pin is placed correctly.

QR Codes

Assign QR codes to specific locations to track stamps by branch.

Analytics: Location Comparison

Compare stamp and member activity across all your branches.