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NFC tags let customers stamp their card or earn points by tapping their phone against a physical tag, instead of scanning a QR code. You register each tag in the dashboard, configure what it does when tapped, and place it somewhere in your location.
NFC Tags page with summary cards and the tag inventory table

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How NFC tags work

When a member taps their phone on an NFC tag, Qtap reads the tag’s serial number and performs the action you’ve configured — adding a stamp to a specific stamp card, awarding points, or recording a check-in. The tap is logged with a timestamp and linked to the member’s account. Each tag belongs to your organization and can optionally be assigned to a specific location.
NFC tags are physical items you purchase through the dashboard. Go to Settings → Billing and look for the NFC Tags add-on ($19 per tag) to order them. Once they arrive, you register each one by entering its serial number.

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Adding a tag

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Open the NFC Tags page
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Go to NFC Tags in the main navigation. Click Add Tag.
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Enter the serial number
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Type the serial number printed on the tag. It looks something like NTAG215-ABC123. This must match exactly — if it doesn’t, taps won’t register.
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Give it a name (optional)
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Add a name so you can identify it later, such as Counter Tag or Table 5. This only appears in your dashboard, not to customers.
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Choose an action
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Select what happens when a customer taps the tag:
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  • Add Stamp — adds one stamp to the stamp card you select. You’ll need to pick which active stamp card this tag links to.
  • Award Points — adds a set number of points to the member’s points balance. Enter the points value in the Points Value field.
  • Check-In — records a visit without issuing a stamp or points.
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    Assign a location (optional)
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    If you have multiple locations, select which one this tag belongs to. This helps you track taps by location later.
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    Click Add Tag
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    The tag appears in your inventory immediately.
    Add NFC Tag dialog with a serial number, the action set to Award Points, and a points value
    If you select Add Stamp as the action, you must have at least one active stamp card. If no stamp cards appear in the dropdown, create one first under Cards before adding the tag.

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    Managing your tags

    The NFC Tags page shows all registered tags in a table. You can filter by name or serial number using the search field, or narrow by status using the Status dropdown (Active / Inactive / All). Each row shows:
    • Name and serial number
    • Action configured for that tag
    • Location assignment (or “Unassigned” if none)
    • Taps — total number of times the tag has been tapped
    • Last Tapped — the date of the most recent tap
    • Status — Active or Inactive
    Tag row menu showing View Details, Assign Location, Deactivate, and Delete

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    Changing a tag’s location

    Click the three-dot menu on any tag row and select Assign Location. Pick a location from the dropdown and confirm. You can also change this on the tag’s detail page.

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    Deactivating a tag

    Click the three-dot menu and select Deactivate. Inactive tags remain in your inventory but won’t process taps. Use this if a tag is damaged or misplaced temporarily.

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    Viewing tap activity

    Click View Details on any tag to open its detail page. You’ll see:
    • Total tap count, action type, location assignment, and current status
    • A line chart showing taps over the last 7 days
    • A list of recent taps with timestamps
    NFC tag detail page with stat cards and a details panel

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    Deleting a tag

    Click Delete from the three-dot menu. This removes the tag from your dashboard permanently. All tap history for that tag is also deleted and cannot be recovered.
    Deleting a tag cannot be undone. If you want to stop using a tag temporarily, deactivate it instead.

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    Stats at a glance

    At the top of the NFC Tags page, four summary cards show:
    • Total Tags — how many tags you’ve registered
    • Active Tags — how many are currently active
    • Total Taps — combined tap count across all tags
    • Unassigned — tags not linked to any location

    QR Codes

    Generate and manage QR codes as an alternative to NFC tags

    Stamp Cards

    Set up stamp cards that your NFC tags can link to

    Billing

    Purchase NFC tags as an add-on through your billing settings