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Qtap runs two types of loyalty programs: stamp cards and points programs. Stamp cards reward customers after a set number of visits. Points programs reward customers based on how much they spend. This page walks you through setting up a stamp card, which is the fastest way to get started.

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Before You Begin

Make sure you have at least one location set up in your account. When you create a stamp card, you assign it to one or more locations. If you have no locations yet, go to Settings > Locations and add one first.

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Create Your First Stamp Card

Click Cards in the left sidebar, then click New Card in the top right corner. The wizard has four steps:
Stamp Cards page with the Create Card button highlighted

The Cards page. Start a new card with the button in the top right corner.

1. Card Design — Fill in the card name, description, stamp goal, business name, card color, and stamp icon. The name is what customers see in the app. Click Next when done.
Card Design step with the card name and stamp goal fields highlighted

Card Design: name the card and set how many stamps fill it. A live preview updates on the right.

2. Rewards — Click Add Reward and fill in the reward name, trigger value (auto-set to your stamp goal), and an optional expiry period. Every card needs at least one Main reward before you can publish it. Click Save Reward, then Next.
Add a reward dialog with the reward name field highlighted

The Add a reward dialog. Choose the reward type (Main, Sign Up, or Interim) and name what the customer earns.

3. Locations — Select which of your locations this card is valid at. You can choose all locations or a specific subset. Click Next.
Locations step showing the location checklist

Locations: tick the branches where this card can be stamped, or leave All Locations selected.

4. Review — Check that your settings look right. Click Publish to make the card live, or Save as Draft to finish it later.
Review step with the Publish Card and Save as Draft buttons highlighted

Review: check the summary, then publish the card or save it as a draft.

Once a card is published and customers have joined, you can still edit the design and description. You cannot lower the stamp goal below the number of stamps any active member already has.

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What Happens Next

After publishing, the stamp card appears in the Qtap mobile app for customers to find and join. Staff stamp customer cards by scanning the customer’s QR code from the Stamp Operations screen. If you want to run a points program instead, go to Cards > New Card and select Points Program at the start of the setup wizard.
Deleting a stamp card removes it for all members currently enrolled. This cannot be undone. If you want to stop accepting new stamps without removing existing cards from members, set the card to Inactive instead.

Stamp Cards

Learn what stamp cards are and how they work

Creating a Stamp Card

Detailed walkthrough of every field in the card setup wizard

QR Codes

How staff stamp cards and customers redeem rewards