Set up a recurring happy hour, and what to know before you pick Flash Sale.
Two of the seven campaign types in the wizard run on a clock rather than on something a member did. Time-Based Promotion is a happy hour: pick the days and the hours, and members hear from you while the window is open. Flash Sale is meant to be a one-off burst with a start time, a length, and a cap on redemptions.Both live in the same type list, and both are set up in the campaign wizard.
Flash Sale (1) and Time-Based Promotion (2) sit in the same type list. The name you type (3) becomes the headline on the voucher.
Owners and managers can create campaigns. Staff members have no access to the Campaigns page by default.
Choose Time-Based Promotion on the type step, name it, then click Next. The Trigger step has three settings that matter and one that does not.
A Thursday to Saturday happy hour: tick the days (1), set the start time (2) and end time (3). The reminder setting (4) is not used when the campaign runs.
Active days are the days of the week the window is open. Start time and End time are the window itself. Qtap checks your active campaigns about every 15 minutes, and a member becomes eligible on the first check that lands inside the window on one of your days.Notify customers … before start is stored with the campaign but nothing reads it, so no advance reminder goes out. Ignore it and treat the start time as the moment members hear from you.
Change every field on this step yourself, even the ones that already show the value you want. The boxes display 14:00, 17:00 and Monday to Friday before anything is saved, and a value you never touched is not saved. A campaign with no start and end time saved never fires, and the Review step still shows you a window as though it had.
The window is compared against the clock on Qtap’s servers. The timezone in your business settings has no effect on it, because the campaign engine never reads that setting. Watch when the first notification actually arrives before you build a promotion around a narrow window.
Finish the remaining steps as usual: an optional reward, the audience, and the message. Use Template fills in “Happy Hour is Starting!” if you want a starting point. On Review, check the Trigger line reads the window you set.
Review shows the window back to you (1). Check it matches what you set before you activate (2).
Each member receives a time-based campaign once and never again, so a weekly happy hour does not message the same regulars every week. Anyone who was already told stays quiet on later runs. To announce a recurring happy hour every week, send a push notification each time instead.
The Flash Sale trigger asks for a Sale Type (discount, bonus points, or bonus stamps), a Value, a Start Time, a Duration, and an optional Max Redemptions.
The Flash Sale trigger: Sale Type (1), Value (2), Start Time (3), Duration (4), and an optional cap on redemptions (5).
A flash sale built in this wizard does not start. Qtap decides whether a flash sale is live from the campaign’s own start date, and no screen in the dashboard writes that date, so the campaign stays dormant however you fill the trigger in. Nothing is sent and nobody is charged, but nothing reaches your customers either. Use a public offer for a short-lived deal customers claim themselves, or a time-based promotion for a window you push.
Two smaller things are worth knowing if you set one up anyway. Sale Type and Value are saved but never applied, so what a member would receive is whatever you pick on the Reward step, not the discount or bonus you typed here. And the Review step has no summary for this type, so the Trigger line reads “Custom trigger” whatever you entered.
Review does not repeat the sale you set up. Every flash sale reads Custom trigger here, whatever you entered.
