Claimable vouchers that customers pick up from your merchant page and bring to the counter.
A public offer is a voucher sitting on your merchant page, waiting. A customer taps
Claim, the voucher lands on their phone with a code, and they bring it to your
counter. Campaigns work the other way round: you choose an audience and push a
reward out to them. An offer waits to be picked up.
Open Campaigns in the sidebar, then Public offers. The list shows every
offer you have made, grouped by All, Active, Drafts and Ended.
The offers list, with claim counts on every row.
Each row carries the card colour, the claim and redemption counts, and the end date.
Pause takes an offer off your page without deleting it, and the three-dot menu
holds Edit and Delete.
The Voucher title is the headline customers read on the voucher. It fills in
from the reward type you pick, and stays that way until you type over it. Write it
in whatever language your customers read.
Seven reward types. Custom voucher lets you write the whole thing yourself.
Bonus points and bonus stamps land on the customer’s balance the moment you redeem
the voucher. A discount, a buy-one-get-one or a free item is something your staff
hand over at the till, so Qtap records the redemption and leaves the rest to you.
Pick any card colour. Qtap works out the text, badge and accent colours from how
light or dark yours is, so the voucher stays readable whatever you choose.
Type a hex code or use the picker. Anything works.
You can put your own photo behind the voucher. Upload a landscape 16:9 image of at
least 1200x675 pixels as a JPG, PNG or WebP up to 10MB, and Qtap centre-crops it and
tints it with your card colour. Use my page cover borrows the cover already on
your merchant page.
Upload your own image, or reuse your merchant page cover.
The preview on the right is the real voucher, redrawn as you type.
A photo of your own shop, cropped and tinted to match the card colour.
Badge label rewrites the small tag in the corner, and the claim sheet takes
up to three of your own terms, such as dine-in only or one per table. Both accept
any language.Then choose who can pick the offer up.
Open to everyone, or only to customers who joined your program.
An offer set to everyone appears on your public merchant page. A members-only offer
shows up in the app for customers who already joined you.The same step sets the rules. Voucher valid for starts a clock the moment a
customer claims, at one hour, two hours, one day, or until the offer ends. Total
claims available caps the whole offer. How often can each customer claim sets
the repeat rhythm.
Five repeat settings, from a single claim to no limit at all.
Repeats unlock only after a customer uses a voucher. One they are still holding
blocks a new claim until it expires, so nobody stockpiles.
Feature on app Home puts an offer in the app’s home banner. That one is part of
the Franchise package, so email support@qtap.qa if you want it. Announce this
offer sends a single push when the offer goes live, on any plan.
Claiming mints a voucher with an eight-digit code and adds that customer to your
program if they were not already in it. The voucher expires at whichever comes
first, your end date or the claim window, and Qtap sweeps expired ones every hour so
your counts stay honest. Your staff redeem the code the same way they redeem any
reward, by typing it in or scanning it on the Redemptions
page.
Once a customer has claimed, the deal is locked. The reward, its value and the title
stop being editable, the end date only moves later, and the claim limit cannot drop
below the number already claimed. Colours, cover, badge and audience stay open. To
run a different deal, end this offer and make a new one.
Owners and managers. Staff have no campaigns access by default, so they never see
the offers page, though they can still redeem the vouchers customers bring in. See
Roles and permissions to change that.
